TERMS AND CONDITIONS
Recurring Message Terms and Conditions
Effective Date: January 2020
By opting in to receive SMS messages from LifeCare Pet Hospital (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages fromLifeCare Pet Hospital for appointment reminders and customer care messages about your pet’s health and lab results. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month. LifeCare Pet Hospital reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. LifeCare Pet Hospital and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at 7036439818 or [email protected]
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party.
PRIVACY POLICY
Messaging Privacy Policy
Effective Date: January 2020
[LifeCare Pet Hospital (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how LifeCare Pet Hospital collects and uses information about you when you opt-in to receive SMS messages from us.
When you opt-in to receive SMS messages, we collect:
Your phone number
Consent to send SMS messages
Your email address
Your basic contact information
Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
Send you the SMS messages you’ve opted in to receive
Provide updates or other relevant content based on your preferences
Choices and Controls
To operate our business
To inform you regarding important health updates of your pet
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We collect and use your information solely for the purpose of providing SMS communications and related services. Your information may be shared with our service providers only as necessary to deliver these services. Your data will not be transferred to external organizations.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 7036439818. You may also contact us directly at [email protected]
For more details https://www.lifecarepethospital.com/about-us/privacy-policy